Problems with deployment? Doubts on how to add a feature to your videoconference service?
Public Forum for Help
If you have problems deploying OpenVidu or implementing your service ask for help in the forum. If you have any doubt about how OpenVidu will behave in certain circumstances, ask in the forum. If you want to suggest a new feature, present it in the forum.
GitHub Issues for Bugs
If OpenVidu is not behaving as described in the docs, maybe there is a bug. Please review bugs opened as issues in GitHub repository to see if your problem has been reported. If not, create a new issue including all the information asked in the template.
OpenVidu team provides commercial support. Contact us for details
OpenVidu team provides commercial support to help companies and individuals with OpenVidu. We provide consultancy, prioritizing bug fixes or new features, custom app development, etc.
If you have questions about OpenVidu technical capabilities in CE, Pro or Enterprise editions please use the public forum so others can benefit in shared knowledge.
OpenVidu Pro/Enterprise Support
If you have purchased an OpenVidu commercial license and you have any technical problem, please use the public forum. In case you have any reason to maintain your issue private, you can write us to the email above.